Refund policy

At ShadeVault, customer satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.

Returns

We accept returns within 7 days of delivery for eligible products. Items must be unused, in original packaging, and in the same condition as received.

Non-Returnable Items

The following items are not eligible for return:

Used or damaged products
Products without original packaging
Clearance or sale items

Refunds

Once your returned item is received and inspected, we will notify you regarding approval of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.